Shipping policy

Shipping Policy
At Fredb, we strive to get your purchases to you quickly and efficiently. Please review our shipping policy below:

Order Processing
  • Orders are processed within 2 business days of purchase.
  • Business days are Monday through Friday, excluding public holidays in Australia.
Domestic Shipping (Within Australia)
  • Free standard shipping on all orders over $49.
  • For orders under $49, shipping costs will be calculated at checkout.
  • Delivery typically takes 3-7 business days, depending on your location.
International Shipping
  • Flat rate shipping fee of $20 AUD.
  • Delivery typically takes 7-14 business days, depending on your location and customs clearance.
Tracking Information
  • Once your order has shipped, you will receive an email with tracking information.
Delivery Issues
  • If your order is lost or damaged in transit, please contact us at hello@fredb.com.au within 7 days of the estimated delivery date.
  • We will work with you to resolve the issue promptly.
Change of Address
  • Please ensure your shipping address is accurate, as we cannot guarantee changes to addresses after orders have been processed.
Other
  • We reserve the right to adjust shipping rates and delivery times without notice.
  • We are not responsible for delays caused by third-party shipping carriers or circumstances beyond our control.
Contact Us
If you have any questions or concerns about shipping, please don't hesitate to contact us.

We're here to help.

Thank you for shopping at Fredb!