FAQ

Frequently Asked Questions

Shipping

Within Australia
• Free shipping on all orders over $49
• Flat rate of $5 for orders under $49
• Estimated delivery: 4–9 business days

International Shipping
• Rates start from $25
• Final cost calculated at checkout based on destination

Order Processing Time
• Orders are processed within 1–2 business days of payment

Where are Fred.B socks designed and made?

All Fred.B socks are ethically designed and made in Australia, supporting local production and fair working conditions.

What are Fred.B socks made of, and what sizes are available?

Fred.B socks are made from a soft, breathable, and durable blend of:
• 80% cotton
• 15% nylon
• 5% spandex

They are one-size-fits-most, comfortably fitting around 80% of adult feet (typically US sizes 6–11).

How should I care for my socks?

To get the best life from your socks:
• Machine wash cold
• Turn inside out before washing
• Line dry recommended
• Avoid bleach or tumble drying

What is your returns & refund policy?

We want you to love your Fred.B socks. If you're not completely satisfied, contact us within 30 days of purchase and we’ll organise a refund or replacement, no questions asked.

How does the sock donation work?

For every pair of socks you purchase, we donate a new pair to someone experiencing homelessness or at risk.
We partner with local shelters, outreach programs, and community organisations to ensure your purchase makes a direct impact where it’s needed most.