Refund policy

**Happiness Guarantee**

At FredB, your satisfaction is our top priority.

We want you to be completely delighted with your socks!

We would be surprised and disappointed if you don't love your new socks.

Therefore, for any reason you're not entirely happy with your purchase, please reach out to us. You can return your socks within 30 days of purchase for a full refund or exchange.

To start a return, you can contact us at contact@fredb.com.au. 

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@fredb.com.au.